
Privacy Policy
Halymah Ahmach Real Estate (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, services, and communications. This Privacy Policy explains how we collect, use, and safeguard information when individuals interact with our real estate services.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We collect personal information necessary to provide real estate services and support customer inquiries.
A. Information You Provide Directly
We may collect information you voluntarily provide, including:
Full name
Email address
Phone number
Property preferences or requirements
Property inquiry details
Appointment or showing requests
Messages or communications sent to us
Information related to buying, selling, or renting property
B. Information Collected During Communications
When you contact us by phone, SMS, email, or online forms, we may collect:
Call recordings or call notes
Communication transcripts or summaries
Inquiry details regarding properties
Appointment scheduling information
Follow-up communication records
C. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser and device information
Operating system details
Website usage activity
Pages visited and interaction data
Cookies and tracking technologies
D. Information from Third Parties
We may receive information from listing services, advertising platforms, or referral partners related to property inquiries or leads.
2. How We Use Personal Information
We use collected information to:
Respond to property inquiries
Schedule showings and consultations
Assist with buying, selling, or renting property
Provide updates on listings and market opportunities
Communicate about services and transactions
Improve website performance and customer experience
Maintain records and comply with legal obligations
3. SMS Communications and Consent
How SMS Consent Is Obtained
SMS consent may be obtained when individuals:
Contact us via phone or SMS
Submit contact or property inquiry forms
Request showings or listing information
Request communication via text message
By providing a phone number during an inquiry or service request, individuals consent to receive related SMS communications.
How SMS Information Is Used
SMS communications may include:
Property inquiry follow-ups
Appointment confirmations
Showing reminders
Listing updates
Transaction coordination communications
SMS information is not sold or shared for unrelated marketing purposes.
Opt-Out Rights
Recipients may opt out at any time by replying STOP to SMS messages. After opting out, messages will cease except for confirmation of the opt-out request. Reply HELP for assistance.
Message frequency varies, and message or data rates may apply according to your mobile carrier plan.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Improve website functionality
Analyze visitor behavior
Enhance user experience
Users may disable cookies through browser settings, though some features may not function properly.
5. How We Share Information
We may share personal information with:
Service providers assisting with website hosting, communication, analytics, or transaction support
Real estate partners or service providers necessary to complete transactions
Legal authorities when required by law
Successors in the event of a business transition or sale
We do not sell personal information.
6. Data Security
We implement reasonable safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no data transmission or storage system can be guaranteed completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Maintain transaction records
Comply with legal obligations
Resolve disputes
8. Your Privacy Rights
Depending on applicable laws, individuals may have rights to:
Request access to personal data
Correct inaccurate information
Request deletion of data where permitted
Restrict or object to data processing
Requests may be submitted using the contact information below.
9. Third-Party Services
Our website or communications may include links to third-party services or property listing platforms. These services operate under their own privacy policies.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
For privacy inquiries, please contact:
Halymah Ahmach Real Estate
